MantisHub + Bugsee integration for Crash Reporting and In-App Feedback

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When recording software bugs in your MantisHub bug tracker, there are several features you can make use of to assist developers in deciphering and reproducing the issue so they can get down to fixing it. You can: Continue reading “MantisHub + Bugsee integration for Crash Reporting and In-App Feedback”

Exporting User Information and Access

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If you’re already a MantisHub customer you know that having Mantis hosted rather than running it all yourself is a huge plus. Instant setup, no upgrade, maintenance or backups overhead and access from anywhere! You also get access to their excellent support team who can help out and listen to all your feedback. Continue reading “Exporting User Information and Access”

Your MantisHub Data at your fingertips

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The beauty of hosting with MantisHub is that you will never need to worry about the retention, accessibility or integrity of the data stored in your MantisHub issue tracking system.

All the advantages of cloud hosting are at your fingertips. Like logging into your system from any place or any machine securely.  No need to worry about the security of your servers or disaster recovery. MantisHub hosting is robust, reliable, and secure, with daily backups of your data. Continue reading “Your MantisHub Data at your fingertips”

Keep your users in the know with MantisHub’s Announcement Plugin

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Have you ever needed to let all your MantisHub users know about something? Perhaps a new process or procedure?  Remind your reporters to make sure they include that vital information when they create issues.  Running a customer survey?  New release? Flag to the team to check out the Changelog. Let everyone know (or maybe just your project team ; ) ) about Friday drinks. I’m sure you can think of a heap more. Continue reading “Keep your users in the know with MantisHub’s Announcement Plugin”

Announcing MantisHub REST API

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At MantisHub we have been working for a while on the new modern REST API for remotely accessing MantisHub data and configuration.  We now feel that we have enough coverage of MantisHub functionality to encourage our users to switch to it.  The API can provide a great way to integrate MantisHub into your build system, IDEs, test management systems, other SaaS applications, or your own applications. Continue reading “Announcing MantisHub REST API”

Protecting MantisHub users from Meltdown and Spectre Vulnerabilities

IMPORTANT NOTE: MantisHub services are patched for wide-spread security threats Meltdown and Spectre. Action Required:- Users need to update their browsers and install latest updates for their operating systems. Read on for details…

Security of cloud information is always at the forefront of any SaaS provider and long gone are the days when security was treated lightly. MantisHub prides itself on our high-security rating and we’ve addressed many security queries and concerns of our customers. Many of the security measures we have in place are listed in our KB article here. As well as providing secure infrastructure with SSL, data encryption at rest and data isolation, our team stays on top of all the latest threats, taking precautions needed to ensure the safety of your data and your service. Continue reading “Protecting MantisHub users from Meltdown and Spectre Vulnerabilities”

Get Closure with MantisHub – Issue Lifecycle and Workflow.

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The main goal of issue tracking is to capture issues and drive them all the way to closure. A ticket is reported and our aim is to have it fixed or resolved and then close it off. Of course, each issue needs to progress through several stages before it reaches it’s final resting place and it’s important to clearly define your overall process for issue tracking and then to align this with the status at which an issue can be placed in at any particular point. This typically refers to your issue life-cycle. Continue reading “Get Closure with MantisHub – Issue Lifecycle and Workflow.”

TestLodge integration with MantisHub

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Some of you Mantis users out there are most likely in need or already using a test case management tool to pickup any bugs in your software product. You may be thinking “How useful would it be to have my issue tracker and test case manager work together!” Well, there are a number of test case managers out there that do advertise integration with Mantis and their instruction are available for you to test out. Continue reading “TestLodge integration with MantisHub”

User Access and Team Collaboration in MantisHub

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You will rarely be using MantisHub issue tracker in isolation. As long as you have an internet connection you can be on a remote island connected to MantisHub but I bet you won’t be the only one on. Hopefully you have a whole team of users, reporters, managers, stakeholders, collaborators that you can bring together to make your visions a reality. That’s the goal right? Continue reading “User Access and Team Collaboration in MantisHub”