Keep your users in the know with MantisHub’s Announcement Plugin

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Have you ever needed to let all your MantisHub users know about something? Perhaps a new process or procedure?  Remind your reporters to make sure they include that vital information when they create issues.  Running a customer survey?  New release? Flag to the team to check out the Changelog. Let everyone know (or maybe just your project team ; ) ) about Friday drinks. I’m sure you can think of a heap more. Continue reading

Announcing MantisHub REST API

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At MantisHub we have been working for a while on the new modern REST API for remotely accessing MantisHub data and configuration.  We now feel that we have enough coverage of MantisHub functionality to encourage our users to switch to it.  The API can provide a great way to integrate MantisHub into your build system, IDEs, test management systems, other SaaS applications, or your own applications. Continue reading

Protecting MantisHub users from Meltdown and Spectre Vulnerabilities

IMPORTANT NOTE: MantisHub services are patched for wide-spread security threats Meltdown and Spectre. Action Required:- Users need to update their browsers and install latest updates for their operating systems. Read on for details…

Security of cloud information is always at the forefront of any SaaS provider and long gone are the days when security was treated lightly. MantisHub prides itself on our high-security rating and we’ve addressed many security queries and concerns of our customers. Many of the security measures we have in place are listed in our KB article here. As well as providing secure infrastructure with SSL, data encryption at rest and data isolation, our team stays on top of all the latest threats, taking precautions needed to ensure the safety of your data and your service. Continue reading

Get Closure with MantisHub – Issue Lifecycle and Workflow.

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The main goal of issue tracking is to capture issues and drive them all the way to closure. A ticket is reported and our aim is to have it fixed or resolved and then close it off. Of course, each issue needs to progress through several stages before it reaches it’s final resting place and it’s important to clearly define your overall process for issue tracking and then to align this with the status at which an issue can be placed in at any particular point. This typically refers to your issue life-cycle. Continue reading

TestLodge integration with MantisHub

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Some of you Mantis users out there are most likely in need or already using a test case management tool to pickup any bugs in your software product. You may be thinking “How useful would it be to have my issue tracker and test case manager work together!” Well, there are a number of test case managers out there that do advertise integration with Mantis and their instruction are available for you to test out. Continue reading

User Access and Team Collaboration in MantisHub

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You will rarely be using MantisHub issue tracker in isolation. As long as you have an internet connection you can be on a remote island connected to MantisHub but I bet you won’t be the only one on. Hopefully you have a whole team of users, reporters, managers, stakeholders, collaborators that you can bring together to make your visions a reality. That’s the goal right? Continue reading

10 MantisHub Workflow Tips for Changelog & Roadmap

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One thing we are proud of at MantisHub is the versatility of the product. We have customers using our service for general task management, software development as well as project management.  Some use it internally within the team and some use it to streamline collaboration with their clients.  The simplicity and flexibility of MantisHub, means you can engineer it to address a wide variety of needs. Continue reading

Express yourself with Markdown

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Markdown support has just been introduced in MantisHub with our latest release. We chose to implement markdown to provide a simple way for our users to format their text within issue notes and descriptions. Markdown uses simple markup that gets translated into HTML so you can display formatted text in MantisHub. Continue reading