Tagged: mantisbt

Agile workflow management with Kanban for MantisHub

Announcing MantisHub’s new Kanban plugin! Just released and exclusive to MantisHub, the Kanban plugin is a highly requested feature bringing another Agile feature to the MantisHub toolset.

Kanban may have been born in the auto industry but in the 21st century, it’s spread into many industries for project management and has most ardently been adopted in software development as a significant tool within Agile development frameworks.

The reason that Kanban has become so popular is many faceted but mainly, it has proven valuable in making teams more efficient with faster delivery of updates. So what is Kanban? Well, the principle of Kanban is for teams to place tasks on a visual ‘board’, grouped into columns reflecting workflow statuses. A very basic board will have at the least ‘To Do’, ‘In progress’ and ‘Closed’ though most software development workflows have more complex steps. You can then progress these tasks through workflow statuses to completion.

It works with principles of a continuous flow of work within a ‘work in progress’ (WIP) limit. So your board would display all work currently in progress including resource allocations, and new tasks are added as capacity becomes available.

MantisHub supports a Kanban plugin that allows you to create and interact with Kanban boards within your projects. It supports a ‘Standard View’ that displays issues in columns that correspond to your defined MantisHub status values, and a ‘Swim Lane View’ which will introduce rows according showing the assigned user or resource.  Kanban boards created in MantisHub are linked to a tag, and issues with the relevant tag attached would be visible on the given board as a ‘card’. You can then interact with the cards (drag/drop) to make changes to your issues.

This feature is ideal for running your regular software development sprints. You could have a board created per sprint and ‘tag’ nominated issues to place on your Kanban board, move these issues through you workflow statuses to resolution and then remove issues after they are closed. Outstanding issues can be re-tagged for the next sprint.

The Kanban board format provides transparency for your team for all on-going work and allows you to visualize the progress of each task through the workflow to resolution and closure. The team can feel a sense of achievement in meeting goals where work delivery is continuous and not always linked to a product ‘release’. It also allows you to ensure even distribution of work across your resources and identify any bottlenecks. The methodology is highly popular in project management and software development and has proven effective in eliminating bottlenecks, reducing cycle time and facilitating faster feedback and delivery of changes.

Don’t forget MantisHub has a free trial so you can sign up, obligation free and test it out! Have a read of our Kanban plugin support documentation and learn how to add, move and remove issues from your Kanban boards. And check out all our other features like email notifications, workflow customizations, group actions and third party integrations that will add value to your Kanban functionality but automating team communications, workflow process and efficiency.

Growing with you – MantisHub plans for all teams great and small.

With plans to fit all shapes and sizes, MantisHub can cater for your small, growing or large teams. Our fully hosted issue and bug tracking solution can meet your needs, whether you are just starting out or you need a large corporate-wide solution to support 1000 or more users. We can also offer enterprise-level on-premise solutions if you have policies requiring you to maintain an in-house MantisBT setup.

MantisHub hosted plans

MantisHub is primarily a hosted cloud-based solution provider based on open-source MantisBT with the added value of:

  • Access from anywhere: built on AWS infrastructure, you can be sure of speedy, reliable service wherever you are in the world and the security of your data.
  • No maintenance overhead: all server, software and feature updates are performed by our team as soon as they become available. And we do daily backups of your data.
  • Expert email support: our team of MantisBT experts are on hand to help with any issues or offer advice on best practises in setting up your system.
  • Customizations: are available to tailor your workflows to suit your specific processes.
  • MantisHub exclusive features and plugins: such as Helpdesk for integrated customer support ticketing, chat integrations, SSO with ID providers such as Google & Microsoft and much more!

With a lower overall cost of ownership, this is where you’ll get the biggest bang for your buck with less work for you. Check out our pricing page to see which plan suits you in terms of user numbers and desired features. We suggest you start with the Platinum plan which includes 30 users accounts, 10GB of data storage and includes most MantisHub features.

Platinum Plus – Volume discounted plans

Once you have exceeded 100 users in your MantisHub, it’s worth checking out our Volume discounted plans. Here we drop the price per user significantly with added discounts for annual plans plus larger storage allocations. If you head to our pricing page calculator, just plug-in your user numbers and we’ll suggest the best value plan for you. Or see the table below for full Platinum Plus options:

PlanUsersStorageMonthly PriceAnnual Price
Platinum 200up to 20020GB$275*$2,750*
Platinum 300up to 30030GB$300*$3,300*
Platinum 500up to 500250GB$350*$3,850*
Platinum 1000up to 1000100GB$500*$5,500*
pricing current Jul 2020. Subject to change.

Migrating your in-house MantisBT

MantisBT is free open source software that you would have installed, set up and maintained on your own servers and infrastructure. You will have had to rely on internal expertise or MantisBT online forums for any help or support.

If you currently run MantisBT in-house you can alleviate your maintenance load, tap into expert support, widen service availability and keep all your existing data and users. Purchase our migration program for quick, seamless relocation of your database to MantisHub to enjoy all the benefits listed above straight away. We highly recommend this path and our migrated customers, without exception, love the result! We also now offer hosting within the EU for those who need to retain their data within Europe to satisfy GDPR policies.

On-premise Enterprise plan

Some of our customers are required to keep data out of the cloud and maintain an in-house database due to corporate or industry policies. We now include in our offering, remote support services for these customers. Some items that can be included in your custom enterprise-level support solution are:

  • Software updates to bring your MantisBT to the latest release.
  • Migration of your MantisBT database to a new server.
  • Supported workflow customizations.
  • MantisHub hosted service for staging and testing.
  • Email support with access to our experienced team and to all our support documentation and video tutorials.
  • Setup of regular backups.

Drop an email to our team or book a consult to chat about your requirements.

Getting on the right plan

If you are new to MantisHub, you have plenty of time to test out all the functionality and features of MantisHub bug and issue tracking with our 14-day trial. Your setup in a minute or two with no obligations and no credit card needed. And when you’re ready, just add payment details and select the plan that fits your team size and feature needs.

Need a migration? It is so easy to move your legacy, in-house MantisBT across to MantisHub. Sign up for a trial and then email support to schedule a suitable weekend for your migration. Deliver your data on Friday afternoon and we get you up and running smoothly by Monday morning!

If you already have a MantisHub subscription, you can change your plan at any time via your billing portal. If you are near passing the 100 user mark, make sure to check out our Platinum Plus bulk user plans to take advantage of discounted user pricing for as little as 45c per user per month. If you have any issues at all, you can just reach out to our support team and they can help advise you on the right plan for you or help move you across.

Looking forward to having you onboard with us!

MantisHubs Sweet Filter Updates!

FilterUpdate

I don’t know about you but, I spend a lot of my time in the MantisHub ‘View Issues’ page when I want to find the issue or issues I need. ‘My View’ dashboard is great for showing me what I need to prioritize and what’s going on at the moment. But when it comes to getting the whole picture, the background, requirements and other related information, I jump onto the View Issues page. I’ve added custom fields to my projects and set them to appear in my filter as a search field. I extensively use tags to help me find what I need. And my saved filters are invaluable. I have a very special relationship with my MantisHub filter so I was super excited to see the new improvements. Continue reading

Your MantisHub Data at your fingertips

exportdata

The beauty of hosting with MantisHub is that you will never need to worry about the retention, accessibility or integrity of the data stored in your MantisHub issue tracking system.

All the advantages of cloud hosting are at your fingertips. Like logging into your system from any place or any machine securely.  No need to worry about the security of your servers or disaster recovery. MantisHub hosting is robust, reliable, and secure, with daily backups of your data. Continue reading

Express yourself with Markdown

Laptop and cup of coffee with flower on desk

Markdown support has just been introduced in MantisHub with our latest release. We chose to implement markdown to provide a simple way for our users to format their text within issue notes and descriptions. Markdown uses simple markup that gets translated into HTML so you can display formatted text in MantisHub. Continue reading

Turbo charge your team’s productivity with MantisHub. Get going in less than 2 Minutes.

For some companies a simple bug tracking tool without the hassle and complexity of installing, maintaining and supporting it in-house is the best fit. Some companies just want to get up and running now, while keeping their team focused on their business!  If a cloud solution is the best fit for you, take a look at MantisHub.

Utilizing the great features and usability of the highly popular MantisBT, MantisHub offers a bug and issue tracking software service solution so you can avoid the setup and maintenance overhead.

When you sign up with MantisHub for your issue tracking needs, what you’ll get is: Continue reading

MantisTouch v1.3.3 released

A new release of MantisTouch has been published with following improvements.

Features

  • Support date custom field

Fixes

  • mcrypt_encrypt(): Key of size 9 not supported by this algorithm
  • Users get treated as readonly if they login with wrong username case
  • Add wsdl file locally to avoid hangs and improve performance vs loading it remotely

Localization

  • Added German localization
  • Added Dutch localization
  • Some UI strings were not localized

MantisHub users already got the update.  Others can download it from the same URL they got at purchase.

All MantisTouch v1.2.0 users are encouraged to upgrade by downloading new package and copying over existing installation.  For instances older than v1.2.0, checkout the v1.2.0 release post for upgrade instructions.

Understanding Email Notifications via EventLog Plugin

Often users are not sure why user X did or didn’t receive an email notification about an action on issue Y.  We have added support for EventLog plugin which when installed helps answering this question by showing the action, its timestamp, who triggered the action, the high level description, and why users were added or removed from the notification list.

To install the plugin, administrators can go to Manage – Manage Plugins and click the install link next to the EventLog plugin.  This will start the process or recording such diagnostic information.  Once done, you can go to the same place and uninstall the plugin.

If the behavior is different than you expect, then it will likely be due to configuration or user preferences.  Feel free to contact support for help.

Here is a screenshot showing some sample output for the EventLog plugin that administrators can access by going to Manage – Event Log.

eventlog_screenshot

Using API Tokens to access MantisHub

API tokens provide users with more control, convenience, visibility and security when providing other services and apps access to their MantisHub.

Here are some of the benefits of API tokens compared to use of passwords:

  • Tokens are 32 characters long and cryptographically secure, hence, they are much more secure than user passwords.
  • Tokens are generated by MantisHub, hence, they are not going to be shared passwords with any other internet services that the users use.
  • Users have visibility on when each token was last used to access MantisHub.
  • Users can revoke one of the tokens without impacting others.  Hence, can selectively deny access to specific services.
  • Users can change their passwords without affecting the validity of the API tokens.

Users can generate API tokens via their My Account – API tokens.  The tokens are only displayed once and should be used for one integration.  The tokens can be passed in the password field when calling the MantisHub SOAP APIs.  Note that it can’t be used to login via the MantisHub login page.