Tagged: mantisbt

Express yourself with Markdown

Laptop and cup of coffee with flower on desk

Markdown support has just been introduced in MantisHub with our latest release. We chose to implement markdown to provide a simple way for our users to format their text within issue notes and descriptions. Markdown uses simple markup that gets translated in to HTML so you can display formatted text in MantisHub.

Development focused sites such as GitHub, Bitbucket and Visual Studio Online, use the power of markdown to greatly enhance their online user discussions. HTML is quite cumbersome to have to write up just to format your text so markdown is a huge time saver.

NoteExample-2Now Markdown doesn’t do any of the really fancy stuff like changing font size or color, or adding borders but it covers the basics like italics, bold, lists, linked text, embedded images, code snippets, etc. The emphasis of markdown language being ease of use as well as making sure your notes are still readable even when not rendered into HTML.

It was originally developed by John Gruber who supported the ideas of different implementations to suit individual user requirements so there are a few versions out there and many extensions on the functionality included in the original. The supported format for MantisHub can be found at parsedown.org.

If you are unfamiliar with Markdown, it’s very simple to pick up, just as emojis have become second nature, you’ll find it’s the same with markdown. Take a few minutes to familiarize yourself with shorthand and you’ll be using it seamlessly when updating your tickets. To get you started, we recommend checking out this short tutorial.

There’s also a cheat sheet you can keep bookmarked as you become more fluent.

For details on how to set up markdown in your MantisHub, check out our KB article.

Turbo charge your team’s productivity with MantisHub. Get going in less than 2 Minutes.

For some companies a simple bug tracking tool without the hassle and complexity of installing, maintaining and supporting it in-house is the best fit. Some companies just want to get up and running now, while keeping their team focused on their business!  If a cloud solution is the best fit for you, take a look at MantisHub.

Utilizing the great features and usability of the highly popular MantisBT, MantisHub offers a bug and issue tracking software service solution so you can avoid the setup and maintenance overhead.

When you sign up with MantisHub for your issue tracking needs, what you’ll get is:

  • Premium Support by the people who know MantisBT best,
  • Automatic Software Updates for bug fixes,
  • New Features as they are available which may not be available yet on MantisBT (e.g. modern UI, enhanced plugins, advanced email reporting) and
  • Daily Backups to secure your data.
  • Latest security updates.

With a free trial period, no credit card requirement, plans starting as cheap as $15 per month (even cheaper for annual plans) and no long term commitment there is no excuse not to SIGN UP NOW.

Check out this walk through video for how to sign up and get going in 2 minutes.

MantisTouch v1.3.3 released

A new release of MantisTouch has been published with following improvements.

Features

  • Support date custom field

Fixes

  • mcrypt_encrypt(): Key of size 9 not supported by this algorithm
  • Users get treated as readonly if they login with wrong username case
  • Add wsdl file locally to avoid hangs and improve performance vs loading it remotely

Localization

  • Added German localization
  • Added Dutch localization
  • Some UI strings were not localized

MantisHub users already got the update.  Others can download it from the same URL they got at purchase.

All MantisTouch v1.2.0 users are encouraged to upgrade by downloading new package and copying over existing installation.  For instances older than v1.2.0, checkout the v1.2.0 release post for upgrade instructions.

Understanding Email Notifications via EventLog Plugin

Often users are not sure why user X did or didn’t receive an email notification about an action on issue Y.  We have added support for EventLog plugin which when installed helps answering this question by showing the action, its timestamp, who triggered the action, the high level description, and why users were added or removed from the notification list.

To install the plugin, administrators can go to Manage – Manage Plugins and click the install link next to the EventLog plugin.  This will start the process or recording such diagnostic information.  Once done, you can go to the same place and uninstall the plugin.

If the behavior is different than you expect, then it will likely be due to configuration or user preferences.  Feel free to contact support for help.

Here is a screenshot showing some sample output for the EventLog plugin that administrators can access by going to Manage – Event Log.

eventlog_screenshot

Using API Tokens to access MantisHub

API tokens provide users with more control, convenience, visibility and security when providing other services and apps access to their MantisHub.

Here are some of the benefits of API tokens compared to use of passwords:

  • Tokens are 32 characters long and cryptographically secure, hence, they are much more secure than user passwords.
  • Tokens are generated by MantisHub, hence, they are not going to be shared passwords with any other internet services that the users use.
  • Users have visibility on when each token was last used to access MantisHub.
  • Users can revoke one of the tokens without impacting others.  Hence, can selectively deny access to specific services.
  • Users can change their passwords without affecting the validity of the API tokens.

Users can generate API tokens via their My Account – API tokens.  The tokens are only displayed once and should be used for one integration.  The tokens can be passed in the password field when calling the MantisHub SOAP APIs.  Note that it can’t be used to login via the MantisHub login page.

Announcing MantisHub Modern UI

We just rolled out the new MantisHub release featuring our brand new modern UI.  The new UI is based on Bootstrap and provides MantisHub with a fresh modern look.

Administators will have the ability to switch between modern and classic UI via the Manage page.  The switch will apply to apply to all users for that MantisHub.

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At the moment, the modern UI is only available via MantisHub, with the plan to integrate into Mantis Bug Tracker version 2.0.

MantisTouch v1.3.2 released

A new release of MantisTouch has been published with following improvements.

  • Support for anonymous access
  • Fix bug related to accessing attachments
  • Allow users to signup.
  • Fixed time zone related error in some environments.

Requires installing the MantisTouchRedirect plugin to enable some of the fixes above to work properly.

MantisHub users already got the update.

All MantisTouch v1.2.0 users are encouraged to upgrade by downloading new package (from same link you got on purchase) and copying over existing installation.  For instances older than v1.2.0, checkout the v1.2.0 release post for upgrade instructions.

MantisTouch v1.3.1 released

A new release of MantisTouch has just been published.  This release is now available for download and is already integrated into the MantisHub service.

Here are some of the features included in this release.  For a full list, checkout the changelog.

  • New look
  • Status colors – the status colors are now shown properly when the current language is not English.
  • Support for “fixed in version” and “target release” fields
  • Added Spanish Localization.
  • Misc. fixes.

All MantisTouch users are encouraged to upgrade by downloading new package and copying over existing installation.  If your instance is running a version before v1.2.0, then checkout the v1.2.0 release post for upgrade instructions.

MantisTouch adds Custom Fields support

MantisHub team has just released MantisTouch v1.3.0 with custom fields support.  The support for custom fields has been one of the most requested features, blocking some MantisBT instances from being able to leverage MantisTouch due to their reliance on custom fields in MantisBT.

This is now available to all MantisHub users with the appropriate plans as well as users that has purchased MantisTouch as a standalone offering.

Introducing MantisHub – MantisBT as a Service

MantisBT has been known for being easy to setup across a variety of platforms due to it being a PHP app that is designed to reduce installation friction.  However, often users wanted a quicker way of getting started.  They didn’t want to worry about setting up a web server, installing MantisBT, managing it, doing backups, upgrades, and being on point to answer support questions.

As a first step, we offered one-click installs for MantisBT.  That helped customers to get started quicker, but they still had to worry about security patches, upgrades and support.

I’ve been working on making this better for a while, and I’m now happy to announce the launch of MantisHub.  MantisHub is for MantisBT what GitHub is for Git.  It is MantisBT as a service.  Allowing users to signup and be up and running in less then 1 minute.  They can then try MantisBT for a month and then decide whether they want to continue using it or not.  No credit card required until the end of the trial period.

MantisHub also offers MantisTouch for mobile access.  Allowing your users to get a mobile friendly interface when accessing your MantisBT instance from any modern phone.  Just visit http://yourmantishub.mantishub.com/m/ to get the MantisTouch interface.  This is a $100 value.

Through running MantisHub service, the experience of running MantisBT at scale will provide good insights and customer feedback loop that will translate into contributions to MantisBT open source project.