Tagged: admin

Providing visibility into plan usage

MantisHub now has a new feature to keep you across your MantisHub usage as well as the status of your plan.

If you’re wondering how many team members, issues or projects you have, administrators can now readily access that information via your ‘Manage’ page.

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This is useful in particular for following the status of your plan and the current thresholds set. So you can see for instance how many team members you have or if you might need to upgrade to a higher plan for added features.

Check out Plan Information KB article for further details.

Upload your own logo to your MantisHub

We’ve just rolled out the ability for administrators to upload their company logo to their MantisHub.  This can be done as follows:

  1. – Prepare a logo image file in .png format with size less than 50K.  If image height greater than 80 pixels, it will be reduced to 80 pixels.
  2. Click “Manage” – “Manage Configuration” – “Logo”
  3. Select the file to upload and click “Upload”.
  4. Click the browser refresh button.

Any simple image editing tool can be used to change the logo file format and resize it while maintaining the aspect ratio.  For example, on Windows, Paint Brush (pbrush.exe) can be used to get the job done.

On demand backup support

In addition to our daily backups, we now offer MantisHub administrators the ability to create and download a backup of their data on demand.  This can be done as follows:

  1. Login as administrator
  2. Click “Manage” – “Backup”
  3. Click “Request Backup” button

This will create two backup files “database and configuration” file and “attachments” file.  Clicking on any of the links will download it via the browser.

Note that going back to the “Backup” page will show the last backup done.  Use the “Request Backup” to create a fresh one.

This feature is part of our commitment to make your data available to you at all times.