Tagged: admin

Your MantisHub Data at your fingertips

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The beauty of hosting with MantisHub is that you will never need to worry about the retention, accessibility or integrity of the data stored in your MantisHub issue tracking system.

All the advantages of cloud hosting are at your fingertips. Like logging into your system from any place or any machine securely.  No need to worry about the security of your servers or disaster recovery. MantisHub hosting is robust, reliable, and secure, with daily backups of your data. Continue reading

Upload your own logo to your MantisHub

We’ve just rolled out the ability for administrators to upload their company logo to their MantisHub.  This can be done as follows:

  1. – Prepare a logo image file in .png format with size less than 50K.  If image height greater than 80 pixels, it will be reduced to 80 pixels.
  2. Click “Manage” – “Manage Configuration” – “Logo”
  3. Select the file to upload and click “Upload”.
  4. Click the browser refresh button.

Any simple image editing tool can be used to change the logo file format and resize it while maintaining the aspect ratio.  For example, on Windows, Paint Brush (pbrush.exe) can be used to get the job done.

On demand backup support

In addition to our daily backups, we now offer MantisHub administrators the ability to create and download a backup of their data on demand.  This can be done as follows:

  1. Login as administrator
  2. Click “Manage” – “Backup”
  3. Click “Request Backup” button

This will create two backup files “database and configuration” file and “attachments” file.  Clicking on any of the links will download it via the browser.

Note that going back to the “Backup” page will show the last backup done.  Use the “Request Backup” to create a fresh one.

This feature is part of our commitment to make your data available to you at all times.