Whatever your business may be, keeping a record of the time that members of your team spend on your project tasks or issues can help in many areas, providing data to help with developing efficient, cohesive workflows for your business tasks. It’s also necessary where businesses have specific business needs to track time spent against tasks within your organization. There can be several reasons you need your team to record any time spent on their tasks.
- Where clients are charged based on tracked hours spent on client services.
- Managers and supervisors are required to regularly report on the efficiency of teams and measure performance.
- Planners need to predict resource needs for future projects by identifying bottlenecks or high demand areas.
So among our many handy features and integrations, MantisHub have a few options to address your task time-tracking needs.
In-built MantisHub time tracker
Setup is easy: The easiest way to start tracking time is to turn on the in-built time tracking feature within MantisHub. Turning it on just requires a simple line of configuration and straight away you’ll be able to enter time details in your issues and run reports on time spent on issues. Full setup instructions can be found in our Setting up Time Tracking support article.
Enter time manually or automatically: Once enabled, your team can record time spent on the issue as part of issue updates. You can either enter these details manually, or enable the stop watch feature. With the stop watch feature you can just click the start button when you begin working on a task and stop when you’re done, to record time spent automatically.
Report on time spent: When you turn on time tracking, you’ll notice a new menu item on the left hand main menu where managers can run reports on tracked time within a project for any specified period. Project management and resource planning is easier with the ability to view just how much time your team is spending within each area. It’s also great for client chargeback as you also have the option to turn on time tracking billing. This feature allows you to specify a hourly cost for time spent and total cost per task will be calculated and displayed in your report!
Time Tracking Integrations
If you already use a dedicated time tracking service in your organization and want to tap into existing functionality, MantisHub offers integrations with several third-party time tracking services. Using browser (e.g. Google Chrome or Microsoft Edge) extensions, you can connect MantisHub to:
Once installed, you’ll see a timer button when you head into your MantisHub issues. Just click, and time starts recording in your third party application. These integrations also import MantisHub project and issue information. So you can automatically populate fields such as task name, description and project!
So there are a few options for you to go ahead and try out! If you do have any other application that you prefer to use for time tracking, you can always reach out to your provider to request an integration with MantisHub or reach out to our team. We’re happy to work with them to provide a solution for you.
With plans to fit all shapes and sizes, MantisHub can cater for your small, growing or large teams. Our fully hosted issue and bug tracking solution can meet your needs, whether you are just starting out or you need a large corporate-wide solution to support 1000 or more users. We can also offer enterprise-level on-premise solutions if you have policies requiring you to maintain an in-house MantisBT setup.
MantisHub hosted plans
MantisHub is primarily a hosted cloud-based solution provider based on open-source MantisBT with the added value of:
- Access from anywhere: built on AWS infrastructure, you can be sure of speedy, reliable service wherever you are in the world and the security of your data.
- No maintenance overhead: all server, software and feature updates are performed by our team as soon as they become available. And we do daily backups of your data.
- Expert email support: our team of MantisBT experts are on hand to help with any issues or offer advice on best practises in setting up your system.
- Customizations: are available to tailor your workflows to suit your specific processes.
- MantisHub exclusive features and plugins: such as Helpdesk for integrated customer support ticketing, chat integrations, SSO with ID providers such as Google & Microsoft and much more!
Platinum Plus – Volume discounted plans
Once you have exceeded 100 users in your MantisHub, it’s worth checking out our Volume discounted plans. Here we drop the price per user significantly with added discounts for annual plans plus larger storage allocations. If you head to our pricing page calculator, just plug-in your user numbers and we’ll suggest the best value plan for you. Or see the table below for full Platinum Plus options:
|Plan||Users||Storage||Monthly Price||Annual Price|
|Platinum 200||up to 200||20GB||$275*||$2,750*|
|Platinum 300||up to 300||30GB||$300*||$3,300*|
|Platinum 500||up to 500||250GB||$350*||$3,850*|
|Platinum 1000||up to 1000||100GB||$500*||$5,500*|
Migrating your in-house MantisBT
MantisBT is free open source software that you would have installed, set up and maintained on your own servers and infrastructure. You will have had to rely on internal expertise or MantisBT online forums for any help or support.
If you currently run MantisBT in-house you can alleviate your maintenance load, tap into expert support, widen service availability and keep all your existing data and users. Purchase our migration program for quick, seamless relocation of your database to MantisHub to enjoy all the benefits listed above straight away. We highly recommend this path and our migrated customers, without exception, love the result! We also now offer hosting within the EU for those who need to retain their data within Europe to satisfy GDPR policies.
On-premise Enterprise plan
Some of our customers are required to keep data out of the cloud and maintain an in-house database due to corporate or industry policies. We now include in our offering, remote support services for these customers. Some items that can be included in your custom enterprise-level support solution are:
- Software updates to bring your MantisBT to the latest release.
- Migration of your MantisBT database to a new server.
- Supported workflow customizations.
- MantisHub hosted service for staging and testing.
- Email support with access to our experienced team and to all our support documentation and video tutorials.
- Setup of regular backups.
Getting on the right plan
If you are new to MantisHub, you have plenty of time to test out all the functionality and features of MantisHub bug and issue tracking with our 14-day trial. Your setup in a minute or two with no obligations and no credit card needed. And when you’re ready, just add payment details and select the plan that fits your team size and feature needs.
Need a migration? It is so easy to move your legacy, in-house MantisBT across to MantisHub. Sign up for a trial and then email support to schedule a suitable weekend for your migration. Deliver your data on Friday afternoon and we get you up and running smoothly by Monday morning!
If you already have a MantisHub subscription, you can change your plan at any time via your billing portal. If you are near passing the 100 user mark, make sure to check out our Platinum Plus bulk user plans to take advantage of discounted user pricing for as little as 45c per user per month. If you have any issues at all, you can just reach out to our support team and they can help advise you on the right plan for you or help move you across.
Looking forward to having you onboard with us!
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