Scheduled issue creation with Recurring Tasks

Recurring tasks

MantisHub has just launched a super useful plugin exclusive for MantisHub customers to help you handle those regular ongoing tasks that every team has on their plate.

There is only so much information you can fit into a calendar reminder so having the added functionality of automatic creation of an issue that you can track through to completion, which includes any repetitive data and details, inherits default field values (e.g. priority or due dates), automatically assigned to the right person as well as triggering email notifications (or integrated with your chat application) to keep everyone in the loop is a huge bonus!

Available for Platinum and above plans, our Recurring tasks plugin allows you to set a schedule for automatic creation of issues with your desired settings.

Tasks can be set daily, weekly, monthly or annually and you can set a default description and assignment as well as restrict the number of times the task is created.

The use cases are endless. You can use it to automatically create issues and track tasks. such as:

  • annual service subscription renewals or performance appraisals
  • monthly reporting, invoicing, or payroll
  • weekly check on cloud consumption costs to avoid surprises.
  • daily dashboard and log checks

You know your system best and how recurring tasks can help in your workflow and business processes to improve efficiency. And to make sure those repetitive tasks (not always particularly popular) don’t get swept under the carpet.

Super flexible too. Once created, you can amend, re-assign, limit, disable or re-enable tasks as needed. Check out our support article for more details on how to turn it on and how it all works. 

Hope we’ve helped solve some of your work problems with the Recurring tasks plugin! If so, we’d love to hear from you! Tweet @mantishub and let us know what kind of automation you’ve set up with Recurring tasks. Or reach out to us at any time with your feedback.

 

MantisHub – Improvements to Attachments

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The team at MantisHub are wishing you all stay safe in this troubled COVID-19 riddled time. And like you, we’re carrying on as best we can. There are still issues to resolve and bugs to fix and we’re here to help.

The MantisHub team have not been idle and the latest release includes some noteworthy changes, in particular in the area of attachments. Here are two additions, that we’re pretty sure you’ll be excited about. Continue reading “MantisHub – Improvements to Attachments”

Keep your users in the know with MantisHub’s Announcement Plugin

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Have you ever needed to let all your MantisHub users know about something? Perhaps a new process or procedure?  Remind your reporters to make sure they include that vital information when they create issues.  Running a customer survey?  New release? Flag to the team to check out the Changelog. Let everyone know (or maybe just your project team ; ) ) about Friday drinks. I’m sure you can think of a heap more. Continue reading “Keep your users in the know with MantisHub’s Announcement Plugin”